FAQ's
🕯️ How long do your wax melts last?
Each melt typically gives 8–12 hours of beautiful fragrance, depending on your burner, room size, and scent strength. Stronger scents may last even longer.
---
🌿 What wax do you use?
I use a coconut & rapeseed wax blend — it’s eco‑friendly, biodegradable, and gives an incredible hot and cold scent throw. No paraffin, no hidden nasties.
---
✨ What fragrance oils do you use?
All my oils come from a supplier who has been award‑winning for five years running. They’re high‑quality, strong, and fully compliant with UK regulations.
---
🔥 Are your products safe to use?
Yes — every product is made following UK safety guidelines.
All wax melts, room sprays, and bath products are fully assessed and registered on the UK SCPN (Submit Cosmetic Product Notification) portal where required.
Every item includes the correct CLP and legal labelling, including:
- Full allergen information
- Safety warnings
- Usage instructions
- Ingredient disclosures
- Batch numbers for traceability
I take compliance seriously so you can enjoy your products with complete peace of mind.
---
🕯️ How do I use wax melts?
- Add 1–2 pieces to your burner
- Use a 4‑hour tealight for safety
- Never leave a burner unattended
- Replace the wax when the scent fades
---
🏡 How do I use your room sprays?
- Shake well before use
- Spray into the centre of the room
- Avoid spraying directly onto fabrics or surfaces
- Keep away from children and pets
---
📦 What are your processing times?
Orders are usually packed and shipped within 2–4 working days.
During busy periods (seasonal launches, Christmas), this may be slightly longer.
---
🚚 What delivery options do you offer?
I currently ship via Royal Mail.
Delivery usually takes 2–5 working days after dispatch.
---
💛 Do you offer local collection?
If you’d like to collect your order locally, please contact me before ordering and I’ll do my best to help.
---
🎁 Do you offer gift sets or custom orders?
Yes — I love creating custom bundles.
If you have a scent theme or gift idea in mind, just reach out.
---
🧼 Are your products vegan and cruelty‑free?
Yes — my wax, oils, and ingredients are all vegan‑friendly and not tested on animals.
---
🌸 Do you take wholesale or stockist enquiries?
Absolutely. If you’re a shop, salon, or boutique interested in stocking The Kabin, please get in touch via the Contact page.
---
💬 How can I contact you?
You can reach me through the Contact page or via social media. I’m always happy to help.